1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 0117812313
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will authenticate your login, eliminating the need for a password or email. Once verified, you can easily access the app without additional login credentials.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong and stable signal. If you're still having issues, wait a bit and then click "send OTP" again. If you don't receive the OTP, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once removed, download the latest version of the app to ensure you're running with the most up-to-date software. After reinstalling, you should be able to log in and access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, not including bonus funds. This means you can only cash out the amount you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app, including your Aadhar card, UPI information, and bank account details. This is a mandatory requirement for using the app. Saving these details will help facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay may be due to processing issues unrelated to the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are withdrawable. You can withdraw the money you won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for further assistance.
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